Business Analysis for Non-Business Analysts (BA5327)

Understanding business process, pain points, and opportunities for improvement is everyone’s job, even if your title isn’t “business analyst”. Being able to create efficiencies, reduce costs, and effectively communicate are professional skills that can be used in any position. This 2-day Business Analysis for Non Business Analysts course will help participants sharpen their ability to think critically, look at the big picture as well as drill down into the details. They will learn how to properly initiate, analyze and develop a conceptual design within a 2 day timeframe. Replete with both “hard” and “soft” skills, this course builds a sound strategy for analyzing business processes and demonstrates how to apply concepts and practical techniques within the context of an experiential learning environment.

Attend our Business Analysis courses at our training center in Belgrade, live online (virtual classroom) or on-site (private training).
Special pricing can be applied upon registration (multiple participants from your company, government sector, nonprofit organizations, etc.) – contact us to learn more.

Public class

Training duration: 
2 days / 14 hours

Private class

On-site / Online
Minimum no. of participants: 5
2 days / 14 hours
Price on request
Serbian or English
Training plan: 

Module 1: Introduction

  • Define Business Analysis and what it means in today’s environment
  • Recognize the System Development Life Cycle and various approaches

Module 2: Enterprise Analysis

  • Define Enterprise Analysis and state its purpose
  • Identify the types and sources of information useful in this level of analysis

Module 3: Defining the Project Scope

  • Define the current issues and future benefits of the new system
  • Identify the functional areas and stakeholders impacted by the issues
  • Define the preliminary project scope and objectives

Module 4: Procedure Analysis

  • Define key terms important to procedure analysis
  • Analyze a written procedure and associated forms and reports
  • Discuss key components and the importance of process modeling
  • Create an activity diagram also known as a swim lane diagram
  • Decompose activities into further details using a process script

Module 5: Interviewing

  • Recognize the importance of stakeholder involvement
  • Understand the best techniques for preparing and holding an interview
  • Discuss various questioning and listening techniques
  • Learn how to recognize and capture stakeholder requirements
  • Experience interviewing key stakeholders

Module 6: Requirements, Assumptions and Constraints

  • Define effective requirement practices and SMART requirements attributes
  • Identify stakeholder requirements
  • Recognize assumptions and constraints

Module 7: Defining a Solution

  • Manage the project scope boundaries and change while defining a solution
  • Redesign process, systems, and organization change
  • 180 days access to the lab environment after class 

  • Course material accessible in electronic format

  • Certificate of attendance



Contact us for more information on pricing:

Office: +381 11 71 38 192
Mobile: +381 65 31 38 195
E-mail: Jelena.Mijanovic@eccentrix.rs

9đ, Milutina Milankovića St,
11070 New Belgrade

Office: +381 11 71 38 192
Mobile: +381 65 31 38 197
E-mail: Boris.Gigovic@eccentrix.rs

9đ, Milutina Milankovića St,
11070 New Belgrade